Shipping policy

Shipping Information

All orders will be shipped within 1-3 working days after placing the order (except holidays).

  ·If you do not receive the shipping notification email within 3 working days after placing the order, please check your "Spam" folder.

  ·Please note that our shipping services may vary depending on the carrier's availability and other factors such as weather and parcel volume.

Delivery Times

Estimated delivery time for EMS express is 10-13 days.

  ·The delivery time is provided by the courier company we cooperate with, and we will not compensate for delayed delivery. If you have any questions about shipping or delivery, please contact us.

Logistics Information

After successful delivery, we will send the logistics order number to the email address associated with the order.

Shipping Fees

We offer free delivery of goods to your location.

Countries and Regions We Serve

(Delivery services are not provided in countries and regions not listed)

United States

Duties, Taxes, and Fees

Please be aware that depending on your region, state, or country, there may be local charges such as sales tax, duties, customs, brokerage fees, etc. All fees collected during or after transportation shall be borne by the customer.

Shipping Disclaimer

Once your order is shipped, we are not responsible for any loss or damage during transit. It is the customer's responsibility to follow the provided tracking information and contact the courier for shipment monitoring. While our customer service team is ready to assist you, we cannot offer replacements or refunds unless the item is successfully returned or a confirmed return item can be provided. Please refer to our return page for more details.

Shipping Address

Address: PO Box D14089 GA Hwy 144, Richmond Hill, GA 31324

Customer Service Email

Email: [email protected]

Working Hours

AM 8:00 12:00, PM 14:00 18:00 (Excluding Sundays)

Please feel free to contact us if you have any questions or need assistance with your order.